The City of Kalamazoo is currently looking for 100 volunteers located in the Winchell, Oakwood and Westnedge Hill neighborhoods to participate in a pilot study of new smart water meters. Smart water meters offer a number of advantages to both customers and staff such as:
- Customer use patterns and volumes can be identified and explained, improving customer service
- Trends and changes in demand can be predicted allowing for more efficient asset management
- Customer leaks can be quickly detected
- Residents and business will have access to more detailed information to help manage their consumption
- Staff time previously spent reading meters can be dedicated to lead service replacements as well as water main repairs, service leaks, and other routine maintenance on our distribution system
This study is only open to residential dwellings in the Winchell, Oakwood and Westnedge Hill neighborhoods at this time (due to their proximity to the Edgemoor Elevated Water Tank which hosts the equipment to receive the data).
Participants will have a smart meter installed on their property at no cost to them. The City will schedule an appointment for properties that have a water meter located in their basement (installation is expected to take 30-45 minutes). For properties without a basement (that have a water meter located in a meter pit at the edge of the property), participants simply need to grant permission to replace the meter. We are ideally looking for 50 basement meters and 50 outside meters.