Public Services

Kalamazoo's Department of Public Services is one of the City's largest departments and provides many of the services residents use every day. Water, wastewater, residential services (bulk trash, brush, recycling, leaf pickup), snow removal, environmental services, cemeteries, fleet management, engineering, and road construction & maintenance are all handled by Public Services. The Department is organized into several divisions, each with a specific focus.

As a recipient of federal financial assistance, the City of Kalamazoo must provide access to individuals with limited ability to speak, write, or understand the English language. The City of Kalamazoo complies with federal Title VI and Limited English Proficiency (LEP) guidelines. Please review our pdf Title VI Non-Discrimination Plan (5.75 MB) and pdf LEP Plan (1.88 MB) for more information.  


Public Works

The Public Works Division is comprised of professional engineers and technicians who design, inspect, and maintain infrastructure components in the City. Staff focus on building and maintaining a safe, efficient, and long lasting infrastructure in Kalamazoo. The Division is responsible for street improvements and maintenance, sidewalks, snow and ice removal, forestry and leaf pickup, traffic signs and signals, the snowmelt system, and right-of-way permitting. 

The City of Kalamazoo maintains and operates 83 miles of major and 166 miles of local streets, 20 bridges, over 15,517 signs, 80 traffic signals, and 4 flashing beacons at intersections. The City provides routine maintenance services, including snow and ice removal for Michigan Department of Transportation (MDOT) state trunklines within the City limits. The City also maintain traffic signals and flashing beacons for the Road Commission of Kalamazoo County and jointly share traffic engineering staff between the agencies. 

You can report issues with traffic signals in the City of surrounding area (such as flashing red signals, burned out bulbs, timing & detection concerns, etc) online by using this form. Issues related to streets and signage can also be reported online here


Water Resources

The City of Kalamazoo Public Water Supply System is the second largest groundwater-based drinking water system in Michigan and is ranked one of the lowest for water rates out of the twelve largest systems within the state. The City has a Michigan Department of Environmental Quality (MDEQ) approved Wellhead Protection Program, and in 2014 was awarded the Exemplary Source Water Protection Award by the American Water Works Association. Kalamazoo has also been designated a Groundwater Guardian Community by the Groundwater Foundation every year since 1998. Kalamazoo's water system provides 17 million gallons of water on an average day to 121,000 customers withing 10 jurisdictions. The system includes approximately 813 miles of watermain, 5,757 hydrants.

Every year, the City of Kalamazoo publishes a Water Quality Report in compliance with the Safe Drinking Water Act. However, much of the information provided in this report, along with additional monitoring and testing conducted throughout the year, are provided as an extra service to our customers. The City is also in compliance with the Safe Drinking Water Act Lead & Copper Rule and has had a proactive annual lead and copper service replacement program for over twenty years. The City's laboratory also offers free lead & copper testing for concerned customers testing by calling (269) 337-8550.


Wastewater

The City of Kalamazoo Water Reclamation Plant (KWRP) provides treatment services to more than 150,000 residents  in 18 Kalamazoo-area municipal jurisdictions.  The KWRP uses an innovative treatment system to treat a variety of pollutants in concentrations that most other plants cannot. The plant incorporates powdered activated carbon (PAC) treatment into its secondary process, which enables treatment of wastewater from a variety of industries without the need for pretreatment. More information about the KWRP and wastewater treatment is available here.


Latest News


  • 2020 DWRF Project Plan Presentation

    The City of Kalamazoo is applying for a 2020 Drinking Water Revolving Fund loan from the State of Michigan. This funding will assist with the extension of water mains and water services in Richland Township in response to discovered PFAS, the extension of water mains and water services in Cooper Township in response to discovered PFAS, the replacement of water main in the City of Parchment in response to discovered lead, and the replacement of lead water service lines in the City of Kalamazoo.  Three public meetings will take place regarding this project, and the presentation slides from a meeting Read More
  • Spring Hydrant Flushing begins April 21

    The 2019 Spring Hydrant Flushing Program will begin on Sunday, April 21. Daytime flushing will take place between the hours of 7:30 a.m. and 3:00 p.m. and evening flushing will occur between 10:00 p.m. and 5:00 a.m.  Over time, sediment builds up on the inside of water distribution pipes (water mains), narrowing the path that water can flow through. Twice per year, the hydrants are flushed to remove any accumulated sediments from water mains and restore water flow, which helps the City to better meet the needs of homes, businesses, and Public Safety. The flushing program also helps to verify that all Read More
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City of Kalamazoo

Home to the Kalamazoo Promise, three institutions of higher education, two nationally recognized healthcare systems, cutting-edge medical research, world-class brewing and dining, outstanding parks, and an extensive variety of music, art, theatre, and cultural attractions.

Contact

 This email address is being protected from spambots. You need JavaScript enabled to view it.
 (269) 337-8047
 (269) 337-8182
 241 West South Street
     Kalamazoo, MI 49007

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