Water Customers Advised to Run Water to Avoid Frozen Water Lines


The City of Kalamazoo Public Services Department is issuing an advisory to its water utility customers. Water services are freezing between the water main in the street and a customer’s home/business due to the depth of the frost in the ground. In some cases, freezing is also occuring on the customers side of the meter due to lack of heat in the structural area around the meter and water line.

Water customers are advised to take all necessary precautions to prevent their water services from freezing and are advised to run their water at a pencil size stream 24 hours a day in a utility tub or sink until April 1st unless otherwise notified.  Please note that you should continue to run your water even if there are a few warm days at anytime prior to April 1st.

Symptoms to look for when your pipes or meter may be freezing:

  • You may experience a slight decrease in water pressure.
  • Your water may become rusty or cloudy.
  • Your water will be extremely cold (less than 35 degrees).
  • History of frozen water services.

The current service renewal timeframes can be up to three weeks. For more information please contact Public Services Dispatch water emergency line at 269-337-8148.


MLK Community-wide Day of Service on Monday, January 21

The City of Kalamazoo, Gryphon Place and the Western Michigan University Office of Diversity & Inclusion alongside Kalamazoo College and Northside Ministerial Alliance are sponsoring a community-wide day of service on Monday, January 21, 2019 in honor of the late Dr. Martin Luther King, Jr. Social service organizations around Kalamazoo County provide opportunities for community volunteers to take a day-on rather than a day-off. Participants will join thousands of volunteers across the county as we celebrate the life and work of the slain leader by participating in various outreach activities throughout the county. Volunteers are the backbone of the Community-Wide Day of Service. We will be recruiting individuals and groups to serve social service organizations throughout Kalamazoo County. Volunteer registration is being coordinated through Gryphon Place. They can be contacted at (269) 381-1510 ext. 225.

The 2019 MLK Celebration theme, Kneeling for Justice Then and Now: As You Choose, was formed based on the principle that we are stronger as a community in advancing social justice and addressing historical inequality in the non-violent and empathetic manner promoted by Dr. Martin Luther King, Jr. This theme also speaks to the immediacy of issues regarding equity that affect community members in Kalamazoo and its surrounding area. Art, education, faith and health are highlighted within the theme. Volunteer registration is being coordinated through Gryphon Place. They can be contacted at (269) 381-1510 ext. 225 or to submit a project site visit their Project Needs webpage.

Community Events

Martin Luther King, Jr. Day 2019, Monday, January 21
City of Kalamazoo Communitywide Day of Service
8 a.m., City Hall, 241 W. South St. 

MLK Park Ceremony, Monday, January 21 - Instead of walking, participants will take a bus from WMU Bernhard Center and Kalamazoo College Red Square to the MLK Park. After the MLK Park, buses will return to Kalamazoo College and WMU. One bus will take participants to an event at The State Theatre at 5 p.m. A 6 p.m. bus will return to Kalamazoo College and WMU.

3:30 p.m. depart from WMU Bernhard Center and Kalamazoo College Red Square (corner of Thompson and Academy streets)
4:00 p.m. depart from Kalamazoo College Red Square to MLK Park (corner of Rose Street and West Michigan Avenue)
4:30 p.m. Arrive at MLK Park

Presentation to Dr. Lewis Walker Youth Social Justice Award Winners, Tuesday, January 22
7:00 p.m. at City Hall during the scheduled City Commission Meeting. 



Holiday Trees Accepted through January 31 at 1204 Bank Street

When the time comes to take down your holiday decorations, please bring real holiday trees to the Bank Street Market parking lot (located at 1204 Bank Street). Real trees are biodegradable, easily recyclable, and may be dropped off at any time through January 31. Please be sure to remove all ornaments and other decorations.

City of Kalamazoo

Home to the Kalamazoo Promise, three institutions of higher education, two nationally recognized healthcare systems, cutting-edge medical research, world-class brewing and dining, outstanding parks, and an extensive variety of music, art, theatre, and cultural attractions.


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 (269) 337-8047
 (269) 337-8182
 241 West South Street
     Kalamazoo, MI 49007

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