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Get Help!
If you are in need, please seek out assistance.
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Call the 2-1-1 call center
Call 2-1-1 for information about social services available in your community.
Click here for more information http://211us.org/ |
Whether a person needs help locating a specific service or is having trouble securing basic needs, we can help. The 2-1-1/HELP-Line operates 24 hours a day—365 days a year. Calls are confidential and answered with respect, empathy and compassion. We are experts in suicide prevention and are fully certified by the American Association of Suicidology. We are part of the National Suicide Prevention Lifeline network and meet national standards for Best Practices for Suicide Prevention Hot Lines.
Individuals wishing to learn about volunteer training for the 2-1-1/HELP-Line should fill out an on-line application or call us at (269) 381-1510.
Emergency Services Guide 2009
The 2009 Emergency Services Guide provides detailed information on the various emergency services offered in Kalamazoo. Click any of the links below for more information regarding these services.
Housing Assistance
Utility & Fuel Assistance
Emergency Food
Other Emergency Needs & Community Centers
Original Documentation
Emergency Services Guide 2009 (.pdf format)
Housing Assistance
Adults and Families
Housing Resources, Inc.
382-0287
345 N. Burdick
ELIGIBLE: Kalamazoo County residents experiencing a housing emergency.
SERVICE: Clearinghouse for emergency housing assistance. The services include general housing information & counseling, referral to appropriate community agencies, emergency shelter placements, advocacy services (e.g., landlord/tenant intervention), housing options (assistance with securing emergency, transitional, and permanent housing), & limited financial assistance. Due to limited resources, 1 out of 10 people receive financial grants.
Grant minimum eligibility requirements:
1. Kalamazoo Co. resident for at least 6 months.
2. Must be a sustainable solution.
3. Client must have income or pending income.
HRI also provides supportive services and rental assistance to homeless families making a transition to permanent housing and to tenuously housed persons to help stabilize their housing and prevent homelessness. HRI operates the Rickman House, permanent subsidized housing for homeless single adults, primarily with mental illness, along with Pinehurst Townhomes, Summit Park Apartments and Rosewood, permanent housing for families with low incomes.
CONTACT: Galyn Barnum
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All Ages/Families
Kalamazoo Gospel Mission
345-2974
448 N. Burdick
ELIGIBLE: Persons 18 and older. Younger persons if accompanied by a legal guardian.
SERVICE: Offers emergency shelter and longer term services. Has housing units and programs for men, men w/children, women, women with children and married couples with or without children.
Number of beds: 234 (75 for longer term programs)
Three meals a day provided on site Monday - Sunday.
CONTACT: Women Ext. 231
Men Ext. 227
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Families
Family Shelter (Housing Resources)
382-5609
522 Eleanor Street
ELIGIBLE: Homeless families with children from Kal. Co. SERVICE: Provides 24-hr. shelter for families in need of emergency shelter. Housing search assistance & support services available to help stabilize homeless families. Will accept two-parent and single-parent families. Must wait six months before repeated use.
Number of beds: 6 rooms (24 person capacity)
CONTACT: Jeanette Weatherspoon
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18 years & Older
Emergency Overnight Shelter
(KCHCS)
388-3680
440 1/2 N. Church St.
ELIGIBLE: Adults 18 yrs. and older
SERVICES: Provides an 12-bed emergency shelter for vulnerable, hard to place single persons. Located at the same site as Ministry with Community. Housing search and job search assistance provided.
Meal served from 1:30-2:30pm. at Ministry with Community.
Number of beds: 12
Emergency Overflow Program: If all shelters are full, motel voucher may be provided to single adults only who are eligible for this shelter.
CONTACT: Dorothy Brown
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Females 17-35 years
Next Door Shelter for Women
349-2119
1215 W. North Street
ELIGIBLE: Women 17-35 yrs. Does not accept pregnant women.
SERVICE: Provides room and board for six single women between 17 and 35 yrs. It is a structured individualized program including job search, budgeting and goal setting.
Number of beds: 6
CONTACT: Stephanie Hoffman
Eligibility for both
Open or Next Door Shelters
1. Single between 17 and 35 yrs. old.
2. Working or able to work a minimum of 35 hours per week.
3. Not receiving any Disability or SSI payments.
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Women 20 years & up
Bethany House Shelter for Women
388-3409
722 S. Rose St.
ELIGIBLE: Women 20yrs. & older
SERVICES: Provides room and board for motivated women in a peaceful, supportive, nonviolent environment. Requires goal setting toward self-sufficiency and movement toward those goals.
Number of beds: 4
CONTACT: Sister Rose Cadaret, SSJ
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Males 17-35 years
Open Door Shelter for Men
345-1431
414 Ranney Street
ELIGIBLE: 17-35 yrs. Males only.
SERVICE: Provides room and board for six single men between 17 and 35 yrs. It is a structured individualized program including job search, budgeting and goal setting.
Number of beds: 6
CONTACT: Michael Childress
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Youth 10-17 years
ARK, The (CFS)
(800) 873-TEEN
343-8765
990 W. Kilgore
ELIGIBLE: 10-17yrs. Adolescent homeless youth, runaways, and youth in crisis.
SERVICES: Provides 24-hr emergency shelter and crisis intervention. Voluntary shelter for up to 14 days; counseling for youth & family at shelter, and in convenient community locations.
Outreach services, including workshops and support groups.
Number of beds: 13
CONTACT: The ARK
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Domestic Violence Victims & Their Children
YWCA Domestic Assault Program
385-2869
353 East Michigan
ELIGIBLE: Domestic violence victims and their children
SERVICE: Provides 24 -hr. shelter. Also provides counseling, support groups, advocacy and information and referral. Maximum stay 5 weeks.
Number of beds: 40-45
CONTACT: Misty Moon-Larthridge
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Utility & Fuel Assistance
Michigan Department of Human Services
(DHS formerly, FIA, DSS)
337-4900 (Main #)
322 E. Stockbridge Ave.
ELIGIBLE: Kalamazoo County Residents
SERVICES: State Emergency Relief (SER):
There is an application process to qualify for this financial assistance. One criterion is that the solution to the problem be sustainable.
Services available under this program can include assistance with funeral costs, shelter related issues, utilities (electric, heat, water), and home ownership services, ie, mortgages, property taxes, and home repairs.
Emergency Services (ES): Help with unusual circumstances beyond SER requirements ie, medically necessary phone installation, heat, utilities, maximum dollar amounts apply.
CONTACT:
Beverly Barrone 337-5004
Tim Charron 337-4981
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Utility Assistance Community Collaborative (Salvation Army & Community Action Bureau)
Salvation Army
344-6119
1700 S. Burdick
ELIGIBLE: Low income persons or families in financial crisis
SERVICES: Provides emergency assistance for utilities, food, clothing, personal needs, diapers and disaster relief.
For utilities assistance:
1. Client must be a resident of Kal. Co.
2. Must be in an affordable situation.
3. Client contributes money to the solution to the extent possible.
4. Client received a shut off notice and has already been in contact with DHS.
Community Action Bureau
CONTACT: Maria Almaguer or
Captain Tom McComb
Emergency Financial Assistance
(KCHCS)
Call Salvation Army as the entry point to accessing community funds for utility assistance.
3299 Gull Rd, Wing 2 Floor 3
ELIGIBLE: Low-income families and individuals in financial crisis
SERVICES: Provides financial assistance with housing, heating, and energy emergencies.
For Utility Assistance--Client must:
1. Be a resident of Kalamazoo County.
2. Have decisions from DHS and Sal. Army
3. Be income-eligible under grant guide lines.
4. Provide proof of emergency, for example, a shutoff notice.
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Emergency Food
Kalamazoo Loaves & Fishes
343-3663
913 E. Alcott
ELIGIBLE: Any Kal. Co. resident in need of emergency food.
SERVICE: Provides 2-4 days of groceries based on client self-referral. Client should call between 9am-3pm to schedule pick-up from one of 23 pantry sites.
Referrals from human service agencies required for those needing additional food assistance within any 30 day period.
Caseworkers can call 343-3672
CONTACT: Art Cole--488-2617 ext 207
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WIC / KCHS
373-5002
3299 Gull Rd.
ELIGIBLE: Pregnant/lactating women and infants/preschoolers, based on income and screening for medical/nutritional risks. Proof of income required.
SERVICES: WIC coupons for milk, cheese, eggs, juice, peanut butter, dried beans, peas, infant cereal, and formula.
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Michigan Department of Human Services
337-4900 (Main #)
322 E. Stockbridge Ave.
ELIGIBLE: Low income
SERVICES: Provides food assistance.
CONTACT:
Beverly Barrone 337-5004
Kelly Richards 337-5154
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Tri-County Food Bank
343-1269
3330 Miller Road.
ELIGIBLE: Anyone with a written referral
from their union’s services rep. or a human
services worker.
SERVICES: 40 lbs. bag of food 1x/month
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Ministry with Community
Drop-in Shelter
343-5880
440 N. Church St.
ELIGIBLE: All
SERVICE: Open 365 days/year 6:30a-5:30p; breakfast 8-9a; hot lunch 1:30-2:30p; also available are phones, showers, laundry, counseling, help with housing and employment and other services.
CONTACT: Phil Boothroyd, Chris Kenney
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Kalamazoo Gospel Mission
345-2974
448 N. Burdick
ELIGIBLE: All ages in need of a hot meal.
SERVICE: Provides meals Monday-Sunday
Breakfast: 7:00 am
Lunch: 12:30 pm; Sun. 1pm
Dinner: 6 pm: chapel/ meal; Sat/Sun 6pm
CONTACT: Ext. 247 Tyra Swanson
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Senior Services, Inc.
Meals On Wheels
382-0515
918 Jasper St.
ELIGIBLE: Homebound older adults 60+ yrs. who have difficulty with meal preparation.
SERVICES:Provides food delivery to those who are home bound. Cost sharing fee based on ability to pay and number of meals per day.
Main meal is mid-day. Light supper, if needed,
is available.
Offers congregate meal sites at various locations in Kalamazoo County.
CONTACT: Jessica Jones
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Salvation Army
344-6119
1700 S. Burdick
ELIGIBLE: Low income persons or families in financial crisis.
SERVICES: Provides emergency assistance for utilities, food, clothing, and disaster relief.
CONTACT:
Maria Almaguer or
Captain Tom McComb
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Other Emergency Needs & Community Centers
Michigan Department of Human Services
(DHS-formerly FIA, DSS)
337-4900
322 E. Stockbridge Ave.
ELIGIBILITY: If presently receiving services through DHS, contact DHS worker. If person is receiving services for the first time, the person must go through intake. Response time for ES funds should be as soon as possible; at the end of the month the response time may be a bit slower. If a client is having special problems that need to be addressed, they may call the worker’s supervisor. Intentional violators of any DHS programs are temporarily ineligible for services.
SERVICES: Provides income supportive services, medical assistance, FIP, emergency needs for life threatening situations, children’s & adult protective services, foster care, adoption, food assistance, basic adult services, & services to delinquent youth (committed by Family Division of Circuit Court). Emergency Services (ES): Help with unusual circumstances beyond SER requirements ie, medically necessary phone installation, heat/utilities, maximum dollar amounts apply. State Emergency Relief (SER): There is an application process to qualify for this financial assistance. One criterion is that the solution to the problem be sustainable. Services available under this program can include assistance with funeral costs, shelter related issues, utilities (electric, heat, water), and home governorship services, i.e., mortgages, property taxes, and home repairs.
CONTACT:
Beverly Barrone 337-5004
Patrick Anderson 337-5001
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Kalamazoo Deacons Conference
344-7333
1010 N. Westnedge
ELIGIBLE: Anyone
SERVICE: Problem solving and support for people seeking clothing, furniture and appliances. For financial assistance, guest must have paperwork a) from DHS and HRI for evictions, b) from DHS and Salvation Army for utilities assistance. Amount available is generally $75.
CONTACT: Kal. Deacons Conf.
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Family Health Center
Emergency Prescription Assistance Program
488-0813
117 W. Patterson
ELIGIBLE: Kalamazoo Co. residents without prescription coverage who do not have a primary care physician.
SERVICE: Emergency prescription assistance 1x per year, 8am to 8pm daily.
CONTACT :Family Health Center
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Comstock Community Center
345-8556
6330 King Hwy
ELIGIBLE: Kal. Co. residents. Emergency Financial Assistance restricted to Comstock Township residents and/or Comstock School District only.
SERVICES: Food (T-Th 1-3pm). Financial ($50/household 1x/year). Prescription help
for seniors. Health clinic and holiday assistance.
CONTACT: Mary Gustas & Sue Benson
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Douglass Community Association
343-6185
1000 W. Paterson
ELIGIBLE: Northside homeowners 60yrs or older or disabled individuals, living in City of Kalamazoo census tracts 1-5.
SERVICES: Minor home repair and exterior painting (June-Sept. only).
CONTACT: O’Neal Ollie
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Portage Community Center
323-1942
325 E. Centre
ELIGIBLE: Residents of the City of Portage or Portage school district.
SERVICES: Emergency assistance: food, clothing, financial, WIC coupons, Well
Child Clinics, holiday food baskets and immunizations.
CONTACT:
Keith Howell
Diane Schrock
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South County Community Services
649-2901
101 S. Main St.,
Vicksburg, MI 49097
ELIGIBLE: Residents of southern Kalamazoo
County (including Vicksburg, Schoolcraft,
Climax, Fulton, Scotts and surrounding
townships).
SERVICES: Emergency food, clothing,
financial assistance, WIC, prescription help,
medical equipment, senior transportation,
Christmas baskets.
CONTACT:
Emily Greenman &
Jan Neblock-VanStratt
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Free Clinic of Kalamazoo
344-0044
2918 Portage Rd.
ELIGIBLE: Uninsured Kal. County residents
SERVICES: Walk-in Clinics: M-F 9am-5pm, T.and Th. evenings 5-9pm, registration until 7pm. Acute medical care, dental screening, prescription assistance, vision referral, health education and community referrals.
CONTACT: Robyn Hagen
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Healthcare for the Homeless Clinic
Family Health Center
385-2217
431 N. Rose
ELIGIBLE: Persons, living in transitional shelter, outdoors or with relatives temporarily.
SERVICES: Primary health care, assistance for prescription drugs (only for Family Health Center patients), and health education.
HOURS: M-F 8:30am to 5pm Walk-ins welcomed.
CONTACT: Willis Cain
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