Kalamazoo City
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Field Services

Field Services is the combination of field-oriented maintenance and operational divisions from across the organization. They are responsible for signs, street maintenance including potholes, paving and snow removal, forestry, hydrant flushing, fall leaves management, all water, wastewater, and storm water distribution and collection.

By consolidating these operational activities into one service unit, significant coordination, cross-training opportunities and improved efficiencies are developing. These changes are facilitated by the new job progressions and the thorough examination and subsequent redesign of work processes.